Question How do I place an order?
  1. Browse through the XENO-CLO website and add products to cart..
  2. Click on Shopping Cart at the top corner of the website to see all products selected.
  3. Proceed to checkout.
  4. Select your preferred delivery method.
  5.  Enter your details as requested - delivery address, contact number etc.
  6. Select your preferred payment method.
  7.  Agree to 'Terms & Conditions'
  8.  Double check your order.
  9. Place order.
Question I have placed my order. What’s next?

Once your order has been placed, your invoice will be emailed to you and you will receive another email with your tracking number once the order is handed over to our delivery partner.

Question Are there any other ways to place an order?

You may place an order by direct messaging either our Instagram or Facebook Page.

Question Can I add an item to my order after I have placed my order?

No you may not add items to completed order however you can place a new order.

Question How can I check my order status?

You may login to your account to view your order status, call us on our customer service hotline +94 777 244 175 or email us at